What happens when my license expires?

What happens when my license expires?

You can still open the app and run scans, but protection is limited. Threat database updates stop, real-time modules (e.g., Internet Security, On-Run protection) are disabled, and malware removal is blocked. You can view logs and Quarantine items, but to update definitions and remove detections you’ll need to renew your license. 

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      • How do I find my license key?

        Check the purchase confirmation email you received after checkout (search your inbox for terms like Gridinsoft, license, or activation). You can also sign in to the Member Area and look under Licenses → Manage to view your key and activations. Can’t ...

      • Can I transfer my license to a new PC?

        Yes. Deactivate the license on your old PC, then install Gridinsoft Anti-Malware on the new PC and activate with the same key. If the old device isn’t accessible, contact Support to reset the activation. Note: transfers still follow your license ...

      • How many computers can I protect with one purchased license?

        One Gridinsoft Anti-Malware license covers one corporate computer or two home (personal) computers at the same time. If you need to move the license to a new device, just deactivate it on the old one and activate it on the new PC. For more seats or ...

      • I purchased and activated the license, but the program asks me to buy another key. What should I do?

        Don’t buy a new key. Activation data can be lost after system changes (Windows updates, profile cleanup, disk cleaners), security software interference, or network settings. Try these steps: Re-activate with your existing key: Open Gridinsoft ...

      • I paid for the license, but I didn’t receive the key.

        Payment confirmation can take 30 minutes to 24 hours. Once your payment clears, the activation code is emailed to the address used at checkout. If it hasn’t arrived, check Spam/Junk/Promotions and search your inbox for “Gridinsoft,” “license,” or ...