Glossary (A–Z)

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• Can I transfer my license to a new PC?

  Yes. Deactivate the license on your old PC, then install Gridinsoft Anti-Malware on the new PC and activate with the same key. If the old device isn’t accessible, contact Support to reset the activation. Note: transfers still follow your license ...

• Can I use a personal license on a company-issued computer?

  No. Personal licenses are for privately owned home PCs and non-commercial use. If the device is company-issued or used primarily for work, you need a business/corporate license. If you activated a personal license on a work machine by mistake, ...

• I purchased and activated the license, but the program asks me to buy another key. What should I do?

  Don’t buy a new key. Activation data can be lost after system changes (Windows updates, profile cleanup, disk cleaners), security software interference, or network settings. Try these steps: Re-activate with your existing key: Open Gridinsoft ...

• The activation limit is reached. What should I do?

  This usually means your license is already in use on the allowed number of devices or the hardware changed after a reinstall. Please contact our Support Team and we’ll free up an activation or move the license to your current PC. To speed it up, ...

• What happens when my license expires?

  You can still open the app and run scans, but protection is limited. Threat database updates stop, real-time modules (e.g., Internet Security, On-Run protection) are disabled, and malware removal is blocked. You can view logs and Quarantine items, ...