What data does the app send to Gridinsoft?

What data does the app send to Gridinsoft?

Only what’s needed to operate and improve the product:

  • Service data (required): update requests, license verification, app/engine version, basic OS info, and an anonymized device identifier.

  • Threat data (optional/when you choose): file hashes, detection names, and scan results for telemetry and accuracy tuning.

  • Support submissions (only if you send them): diagnostic logs, quarantined samples, and URLs you report via Get help / Let us know.

We do not upload your personal documents or collect keystrokes or browsing history. For details on retention and controls, see our Privacy Policy.

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