How do I access the Member Area?
First time:
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Go to my.gridinsoft.com.
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Click Password recovery.
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Enter the email you used to purchase Gridinsoft Anti-Malware and click Send password reset link.
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Open the email, follow the link, and set your password (check Spam/Junk if you don’t see it).
Returning users:
Visit my.gridinsoft.com and sign in with your email and password.
The Member Area lets you view and manage licenses, devices/activations, and order details, and update your contact info. If you don’t receive the reset email after a short while, confirm the purchase email was entered correctly or contact our Support Team.
Glossary (A–Z)
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How do I cancel my subscription?
Sign in to the Member Area at my.gridinsoft.com, then: Go to Subscriptions (or Licenses → the relevant product). Click Manage → Cancel or Turn off auto-renew. Confirm the change. You will receive a confirmation email. What happens next: your license ...
How do I update my email address?
Sign in to the Member Area, open Profile, and change your email. We’ll send a verification link—click it to confirm. If you can’t access the old email or the license was purchased under a different address, contact Support with your order ID and the ...
How do I change account settings or disable auto-renew?
Sign in to the Member Area. Account settings: Open Profile to change your email, password, and contact details. Auto-renew: Go to Subscriptions → Manage and turn Auto-renew off. Your license remains active until the end of the current billing period. ...
How do I find my license key?
Check the purchase confirmation email you received after checkout (search your inbox for terms like Gridinsoft, license, or activation). You can also sign in to the Member Area and look under Licenses → Manage to view your key and activations. Can’t ...
How to Get Your Free Gridinsoft Anti-Malware Trial
Gridinsoft Anti-Malware offers a free trial that provides full access to all premium features, allowing you to experience complete malware protection before making a purchase. This step-by-step guide will walk you through the simple process of ...