Privacy & Data
Do you share or sell my data to third parties?
No. We do not sell personal data or use it for advertising or profiling. We share only what is necessary to operate the product, under contracts that restrict use to the stated purpose: Service providers: licensing/activation, payment processing, ...
How can I delete my data or logs?
You control what’s shared. Quarantined items can be removed in Tools → Quarantine. Diagnostic logs are only sent if you choose Get help / Let us know; you can delete any exported log files on your PC. To request deletion of account-related data, ...
What data does the app send to Gridinsoft?
Only what’s needed to operate and improve the product: Service data (required): update requests, license verification, app/engine version, basic OS info, and an anonymized device identifier. Threat data (optional/when you choose): file hashes, ...